Global Profile   >   Sustainability Mission Statement   >   Environment


CTDI has made a commitment to our employees, our community and our customers that we will continue to train and educate ourselves in waste minimization, hazardous material handling and regulatory compliance in an effort to support the longevity of the environment. CTDI is committed to protecting and preserving our natural resources in a productive and efficient manner through corporate initiatives such as recycling and resource management.

The following are identified areas of environmental impact for CTDI, along with information about our efforts to manage and reduce our impacts in each area:

Energy Use and Our Carbon Footprint

In 2015, CTDI utilized 76,402 MWh of energy and emitted 41,591 metric tons of CO2e.


Since a majority of CTDI's carbon emissions come from our use of electricity, reducing electric usage is one of our primary goals. In 2015, we implemented several building related improvements that reduced our energy footprint across multiple facilities.

One improvement was through the transition to cloud-based data storage, which allowed CTDI to decommission 3 data servers from its headquarters, saving over 17,000kWh in energy costs for the servers themselves, as well as reducing the building's cooling needs.

In another main CTDI building in South Bend, IN, a lighting retrofit was conducted that replaced HID lights with LED. This will save an estimated 50% in energy usage along with a reduction of heat generated by our current fixtures, which will save close to 600 tons CO2e in one building alone.

To continue to ensure energy improvements, CTDI has set a carbon target for itself, to reduce the intensity of our GHG emissions per square foot of building space by 2% over a five year period over our 2014 baseline, or a 10% reduction overall. So far, CTDI is ahead of its target, having reduced its emissions intensity by over 4% from 2014 to 2015.


Waste and Resource Conservation

CTDI sends all waste from our seven Southeastern PA facilities to Blue River Resource in Wilmington, Delaware. The cutting edge Blue River facility ensures that any waste or recyclable material that CTDI generates at the headquarter location, is responsibly processed and recycled Blue River recycles 98% of all materials that come in. The remaining 2% of materials are burned to generate electricity.

CTDI is working to minimize printing in our daily operations, which leads to paper, ink and toner savings. We have enlisted an outside company to install network software to document our printing. We also recycle cooking by-products such as oil in some of our locations.

CTDI engages with our customers to reduce waste as well. CTDI has participated along with Verizon in a large electronics recycling initiative at CTDI's Headquarters in West Chester. CTDI and Verizon collected over 67,350 pounds of electronics from over 500 CTDI and community participants resulting in Verizon achieving their "1 Million Pounds Recycled" milestone at the event. As a result of the event, 67,350 pounds of electronics were collected that equated to the avoidance of 105 metric tons (MT) of CO2. In addition, Verizon calculated that the FiOS STB Clean & Screen Program managed by CTDI, which allows Verizon to reuse STBs vs. new manufacturing, avoided 313K pounds of new material generation which equates to the avoidance of 454MT of CO2.

Our Products and Services

The very nature of our business has sustainability at the core. We test and repair millions of pieces of customer equipment each year, allowing our customers to reuse and repurpose equipment rather than discarding and buying new. CTDI's model of repairing equipment as opposed to discarding and replacing it is inherently better for the earth and our customers' budgets. From an energy perspective, a refurbished component is estimated to require 32% of the energy of a newly manufactured set top box. CTDI saves an estimated 244,800 megawatt hours of energy each year based on its refurbishment of 250,000 set top boxes each month. In addition to repairing and refurbishing equipment, we re-use packaging and electronic parts wherever possible.

Product Packaging

CTDI's Operations teams work closely with our packaging suppliers to design cartons which safely transport our customers' products in the most environmentally friendly manner. The following are some of the initiatives we have in place.

  • Efficient Packaging Solution: Dimensional data capture of all products and outbound shipping cartons allows for the systematic determination of the optimal shipping carton, resulting in reduced waste and maximization of trailer space.
  • Reusable Packaging: CTDI packaging is reused until the physical characteristics fall below our Quality Assurance acceptable limits. This approach promotes improving total cost of ownership and reduces the environmental impact of the container. In some instances, the cartons are shipped back to the manufacturer for disassembly and reuse in new package construction. Those cartons that cannot be reused in construction are recycled.
  • Reusable Foam Inserts:Wherever possible, CTDI reuses the foam inserts used to protect units during the shipping process if they meet our Quality standards.
  • Relabeling Packaging: In some operations, boxes that are shipped to CTDI with a return are relabeled for reuse if they are in a condition that meets our quality standards. These labels return the carton to "like-new" condition.
  • Post-Consumer Material: CTDI's packaging suppliers are required to utilize post-consumer recycled material.
  • Certified Material: CTDI clearly communicates our commitment regarding the use of renewable resources to our key suppliers. In our packaging requirements, we request the use of material certified by the Sustainable Forestry Initiative (SFI). The SFI forest certification and chain-of-custody certification promotes responsible forestry practices that track fiber content from forest through to production of our packaging. Measures of SFI certified material and recycled content can be verified for companies to claim in their CSR reports as well as customer compliance reports.
  • Package Design: 
    • CTDI has diligently worked with its packaging suppliers to reduce waste by re-designing any non-recyclable packaging materials, such as foam, to a recyclable design without compromising quality or cosmetics.
    • CTDI's Operations teams work closely with our packaging suppliers to design cartons which safely transport our customers' products in the most environmentally friendly manner.

Management Systems Certifications

Ten of CTDI's facilities are ISO 14001 certified, and one more will pursue ISO 14001 certification in 2017. CTDI has also achieved OHSAS 18001 certification of its Occupational Health and Safety Management System in Buford, GA in 2015, and in Bessemer, AL in 2016.

2015 GHG Emissions (MT CO2e)
Scope 1 8,798
Scope 2 32,369
Scope 3 (business travel) 1,205
Total 42,372

Environmental Impact Data

Energy Type MWh
Motor Gasoline 4,785
Distillate fuel oil #2 15,553
Natural gas 20,128
Fuel Total 40,466
Electricity Total 62,494
Total Energy 102,960